FAQ

HiTV Frequently Asked Questions

Grouped by topic so you can find your answer fast. If it's a technical problem rather than a question, the troubleshooting guide is the better page.

Yes, with tiers. Guests watch two free episodes of any series without an account. A free registered account unlocks the standard library, My List, reminders, and offline downloads. A paid VIP tier sits on top for exclusive and early-access titles, but you can ignore it entirely and still have plenty to watch. The features guide breaks the tiers down in a table.

The official builds come from HiTV's own servers, Google Play, and the Microsoft Store; those are the links we list on the download page. Stick to them and the usual sideloading worries don't apply. The community mod is a different story: it's third-party software, so weigh it like any unofficial APK.

Korean, Chinese, Japanese, and Thai dramas across romance, comedy, historical, thriller, and fantasy, plus movies and variety shows. Airing series get new episodes shortly after broadcast; completed series are available in full.

No. hitv-apps.com is an independent informational site. We document the app, write the guides, and link to official sources. We don't host any video content and we don't own the HiTV trademark. More in our disclaimer.

Android 5.0+ phones and tablets, Windows 10/11 PCs, Android TV, Google TV (including Chromecast), and Fire TV. One account syncs history across all of them. Setup steps per device are in the installation guide.

1910890. Enter it in the Downloader app on Fire TV, Android TV, or Google TV and the HiTV download page opens on your television. Walkthroughs: Fire TV, Android TV, Google TV.

App Store availability varies by region and changes over time, so search the App Store directly on your device. If it isn't listed where you are, the Android, Windows, and TV versions are the dependable routes.

Not directly: Samsung's Tizen and LG's webOS can't run Android apps. The practical fix is a cheap Fire TV Stick or Chromecast with Google TV plugged into the HDMI port, then the normal TV install with code 1910890.

Yes, along with Bahasa Indonesia, Bahasa Melayu, Vietnamese, Thai, and Simplified and Traditional Chinese. The main languages are human-edited; automatic translation covers extra languages on many titles. Pick yours from the CC menu in the player.

Registered members can, from the download icon on any episode page. A handful of titles are streaming-only for licensing reasons; the icon simply won't appear on those. Problems with stuck downloads are covered in troubleshooting.

Yes. Toggle "Play in the Background" in the player settings and audio continues when you switch apps or lock the screen. The features guide covers the rest of the player controls.

A community build with VIP restrictions removed circulates on Telegram. It's unofficial: updates lag the real app and nobody audits it. If you use it, never install it over the official version or vice versa; the signatures conflict, as explained in the update guide.

The usual culprit is an outdated version after a server change. Update, restart the device, clear the app cache, in that order. The full checklist and less common causes are in the troubleshooting guide.

Send it through the contact page. Questions that come up more than once get added to this page.